Challenge
Faith Technologies was overwhelmed by toll violations, receiving around 20 per week, along with inefficient, manual toll tracking processes. Multiple regional passes created confusion for drivers, while the back-office team struggled with inconsistent coverage, disconnected billing, and difficulty allocating costs to the right job accounts.
Solution
After discovering Bestpass by Fleetworthy at a Geotab Connect conference, Faith Technologies adopted the universal transponder system. With one account and one device covering tolls nationwide, they eliminated the complexity and streamlined toll management across their growing fleet.
Results
Toll violations dropped by 90%, saving the team over 4 hours per week on admin tasks. With 64.5% of their 500+ vehicle fleet now equipped, they’ve scaled operations without adding headcount—automatically installing Bestpass on every new vehicle. The result: smoother operations, happier drivers, and a system they can rely on as they grow.
Key benefits included:
- Reduction in violations from 20/week to just 2–3/month
- 4+ hours of time saved weekly, previously spent on billing and reconciliation
- GL-code integrations that automate cost allocation to the correct departments
- Enhanced driver satisfaction, thanks to the plug-and-play nature of the solution
